In Russia, capitalisation and punctuation can make a big difference. Or so one Anna Provorova, 17, found out after sending a letter to the President, with two crucial mistakes which cost her her plans to study medicine: (BBC News)

Inspectors arrived at her school and ordered her to write an explanation for the disrespectful letter. Not satisfied, the inspectors ordered that Anna have her final grades marked down and that the promise of a silver graduation medal - her passport to medical school - be withdrawn.

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