All major-label discs, you mean?
Hopefully it'll only last until the majors go bankrupt and whoever buys out their back-catalogues at fire-sale prices releases them in a more amenable format.
It's nice that they did that in response to a written complaint. It doesn't change the fact that selling deliberately flawed audio discs (they're not CDs, they don't meet the CD standards) is wrong in the first place.
Even if they replace a disc for every person who asks, people shouldn't have to ask in the first place. They make certain claims (by using the "Compact Disc" logo) that are not met. False advertising.
Praising them for customer service doesn't get us any closer to removing the things from the shelves.
Well, they did say that they won't copy-protect any of their future CDs, and presumably a fresh print run of Morrissey Under The Influence CDs is coming out to the shops as well.
Not sure what they'll do; perhaps they'll recall the existing items, junk the discs, replace them with the new discs and put them back in the shops or something. Otherwise they'll have the issue of apologising to pissed-off consumers for ages to come.
Cool that is customer service, and kinda nice. I wonder how long though that all compact disks are crippled.