7. iPods have two fixes. Resetting and Restoring.
If both of those features do not work, your iPod is trash. Unless it's under warranty or you purchased AppleCare, then they will give you two options. First is to trade in your iPod for 10% off any model (except shuffle), or they will give you out of warranty replacement, Which usually means that you will pay around $100-$250 depending on the model you purchased.
6. We have 4 things that we will try to sell you when you purchase a computer.
AppleCare, of course, is your extended 3 year warranty, we are told to sell it as a service plan, but it does not do ANYTHING extra, but extend your warranty, and does not cover anything extra. .Mac is a ripoff unless you use the web site hosting. ProCare has to be the biggest ripoff. All this does is upgrade your AppleCare for one year. It has a little perk for business uses, but otherwise useless. Lastly, One-to-One training, which is the best deal in the store.
Please keep comments on topic and to the point. Inappropriate comments may be deleted.
Note that markup is stripped from comments; URLs will be automatically converted into links.