I had the same problem with the previous camera, which I got replaced a few months ago, and now this one's doing it.
Andrew, it's obviously something you're doing wrong. I mean, what are the odds of 2 different cameras from 2 different companies developing the same faults after you've been using them for a couple of months?
Or maybe it's all those Gamecube still shots you have been using the Linux editing suite with your illegal modification chip? Just a thought?
Um, both cameras in question were of the same make and model. I ended up flogging the last one for $50 to someone; for some reason, she doesn't return my emails these days.
I'm starting to get an idea of the problem...I think it's institutional.
I am still having the same problem!!! This camera sucks and so does the company that took over IXLA. The complimentary tech support they offered was: "Download and run TWAIN driver then reboot your computer. Then plug in the dualcam 640. The problem should be solved". I think they mean: "The problem is unsolvable and by the way, if you dont stop trying to install the dualcam 640, your computer will have a problem of its own". Death to the IXLA DualCam 640!!!