The Null Device
Jeffed for $83.30
Yesterday, I bought a monthly Met ticket (as I usually do every month).
Today, when the old one had run out, I boarded a tram and validated it.
All very well, except for one minor detail: the validator machine was out of ink, and thus didn't print the date on the ticket. This has two implications:
- There is no way to tell that the ticket is validated without putting it into a machine; which means that if I'm on a train with it and the Ticket Nazis show up, I get an on-the-spot fine for fare evasion, and
- If the magnetic strip is corrupted (as happens from time to time, due to malfunctioning validators), the ticket is irrecoverably worthless.
I spoke to the tram driver about this, and it turns out that the drivers have no authority to certify tickets as validated or do anything about it. She gave me the phone number of the Yarra Trams customer feedback line.
I called them, and they directed me to a number at the ticketing company, which is only staffed during the week.
I am not impressed with the efficiency of Jeff Kennett's automated ticketing system.
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